Lexus of Lincoln featured at Lexus National Dealer Meeting
Last year, a short video was produced to highlight our Lexus of Lincoln team’s commitment to what Lexus calls “High Touch Experience.” Virtually every attendee at the Meeting watched the video. In the spotlight was the story of Sales Manager Scott Cavadini (and team) greatly exceeding a local guest’s expectations—delivering the first LC 500 in the state of Nebraska. Scott started communicating with the guest when the LC was just a concept and continued to share advances as the concept evolved into a production vehicle. The guest ordered one as early as possible and when it finally arrived he test drove it with Phil Collins—his favorite musician—playing on the LC’s HD stereo. Delivery also came with a personalized T-shirt and then our team put a bow on the experience: dropping off a framed, autographed Phil Collins album a week after delivery. High touch!