Tristan Skaff, Baxter Subaru Creating memorable experiences Baxter sales associates are incentivized to make friends. Tristan Skaff, Internet Sales Manager at Baxter Subaru does just that…in spades. “Tristan is a one-person band,” said Michael Bennett, GM for Baxter Subaru. “She single-handedly outperforms most Subaru stores in the region.” So we asked her for the Skaff…
Travis Johnson, Baxter Ford South Service with a laugh Travis Johnson jumped into the automotive world as a Lot Porter for Rusty Eck Ford’s sales team, before it became Baxter Ford South. He stayed on after the acquisition and became a Lot Porter for service. He was a stand-out in customer service so he got…
Mark Richards, Master Certified Technician To be a Master Certified Technician, you have to be part physician (to diagnose), part engineer (to understand the mechanics of the problem), and part…well…Master Technician (to fix the problem). Mark Richards is all of that, and has been for a while. Q: How did you get into fixing cars?…
Darin Harriman, Product Concierge “As technology evolves, so must the customer experience. New vehicle technologies bring the responsibility to teach customers with the same meticulous attention to detail and care shown by the Mercedes-Benz engineers who designed them.” – Mercedes-Benz Product Concierge Guide Q: How did you become a Product Concierge? Darin: I’m a naturally…
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